FAQs

Q. I would like to have my tank pumped out but, I don’t know where it is?

A. Check first with you local health dept. records of new septics, and as builts of repairs are kept on file. Have your tax map handy so they can find your file. If no records are available Tyndall Septic Systems can use a steel probe to locate the tank. In some cases, an electronic locator that has a flushable transmitter can be used to locate hart to find tanks. This new method eliminates the need to dig up a customers property with heavy equipment.

Q. I see advertisements for additives which claim to extend the life of my septic. Is it worth investing in these products?

A. Additives are not a substitute for proper maintenance such as pumping your tank every 2-3 years depending on the number of occupants at a residence. Most additives do very little to help your system and some additives can actually hinder the natural biological process. This can cause solids to re-suspend and clog drain fields. This includes yeast, bacteria, enzymes and chemicals.

Q. What would cause my septic to fail?

A. Failure to have your septic system cleaned and inspected regularly.

  • Excessive water use can cause a hydraulic overload.
  • Tank baffles that are not in tact.
  • Fine solids from washing machine and suspended materials – clogging pores in soil bed.
  • Improper installation of leach fields, or insufficient absorption area.
  • All of the above are better described in “How does my septic System Work”.

Q. How do I know when my tank is ready to be cleaned?

A. A good rule of thumb is to have it done every 1-3 years. This depends on the size of the tank and the number of occupants in a household. We recommend you keep a record of each service and the company that provided that service. This will be useful in case of purchase or sale of a home.

Q. Is it true I can go several years without having my tank serviced without a problem?

A. No, this is not true, although you may go several years without a problem, when a situation does arise it may not be possible to provide a simple repair. It is best to have your tank serviced and inspected regularly to avoid costly repairs or a full system replacement. Would sewer systems be better to treat household waste?

Q. Would sewer systems be better to treat household waste?

A. The answer to this depends on the area in which you live. For example in Lake Communities where building lots can be small, the septic fields were restricted in size when originally constructed and may be inadequate for the current daily water usage. However, a properly designed and maintained system could last many years in ideal conditions. Septic Systems can be far more economical in comparison to municipal sewer systems.

Q. Infiltrators, Diffusers, etc. What are they? Are they better? How do they work?

A. Introduced in the 80’s, these products are nothing magical and are no better than the soil you install them in. They are simply be another design for a drainfield. Several of these designs are questionable in their method of operation. Some of these systems are designed to operate without a gravel, which in our opinion is not recommended. These units are only to be used on septic repairs, not in new construction by regulation of the Putnam County Health Dept. Some benefits to their use include the capability to hold a higher volume of water then a standard drainfield. This is useful in areas where slow perculation and usable area are an issue.

Q. How can I prevent having Septic back ups and clogged drain lines?

A. Grease is the number one cause for drainage back ups. Keep all cooking grease out of your drains. Cooking grease as it cools down in a pipe line attaches to the pipe and solidifies this occurs commonly in your house trap and inlet baffle at the tank. Clean your house trap on an annual basis.

Q. How do I clean my house trap?

A. Your house trap is a section of pip shaped like a U with two caps and a vent line to outside. Its purpose is to keep gases and odors from entering the house from the septic tank. The U connection contains water which block out the gases. In order to clean the trap, locate the two caps on the top and remove. In many cases they will have to be chiseled off. Replace with rubber or lead caps that can be easily removed with a rubber glove and a paint stirrer, clean all build up inside, while running water to carry away debris. A shop vac may be used if necessary.

Q. Who do I call to have my tank cleaned?

A. Use a local company that can handle all of you septic needs. A local company tends to invest in its name and reputation. Your concerns are their concerns. Remember a septic that ceases to work properly can affect not only you, but your neighbors as well